Frequently Asked Questions

Common questions about our services. Don't see your question? Give us a call.

Wi-Fi & Networking

If you have more than 10 devices connecting, dead zones in your building, or you're relying on consumer-grade routers, you need a commercial system. Consumer routers aren't built to handle the load or provide the security a business needs.

We install Ubiquiti UniFi (great value for small/mid-size), Cisco Meraki (enterprise cloud-managed), and Ruckus (high-density environments). We'll recommend the best fit based on your needs and budget.

Yes. Every project starts with a site survey where we map your space, identify interference, and design a system that delivers consistent performance everywhere you need it.

Absolutely. We configure VLANs to keep your guest traffic completely separated from your business network. Your guests get internet access without touching your internal systems.

Security Cameras

Yes. Texas law requires a TDPS (Texas Department of Public Safety) license to install security cameras and access control. Our license number is B31108601. Many unlicensed installers operate illegally — hiring them puts your business at risk.

Yes. All systems we install include remote viewing from your phone, tablet, or computer. Check in on your business from anywhere, anytime.

It depends on the number of cameras, resolution, and storage capacity. Typically 30-90 days. We'll design a system that meets your retention requirements.

Yes. We install weatherproof IP cameras rated for outdoor use, including parking lots, loading docks, building perimeters, and entrances.

Access Control

We install keycard, key fob, PIN pad, and biometric (fingerprint) readers. All systems are cloud-managed so you can control access from anywhere.

Yes. Cloud-managed systems let you add or remove users, set schedules, lock/unlock doors, and view audit trails from your phone or computer.

Yes. We design integrated systems where door events trigger camera recordings, giving you video verification of every entry.

Cabling & Wiring

For most businesses, Cat6a is the standard. It supports 10 Gbps speeds and is future-proof for years. We also install fiber optic for longer runs and between buildings.

Yes. We work with general contractors on new builds to install structured cabling during construction — the most cost-effective time to do it.

Every project includes complete documentation — cable labels, patch panel maps, test results, and as-built drawings. We hand you a binder when we're done.

General

We're based in Lubbock and serve all of West Texas — including Midland, Odessa, Amarillo, Abilene, San Angelo, and surrounding communities.

Yes. We hold TDPS License #B31108601 from the Texas Department of Public Safety. We're also insured and bonded.

Yes. Contact us for a free, no-obligation estimate. We'll assess your needs and provide a clear, detailed proposal.

Still Have Questions? Let's Talk.